Refunds and withdrawal
You can try Mucast for free for as long as you like. If you buy Pro and change your mind, this page explains how to withdraw and what you get back.
14 days to withdraw
- You can withdraw from a Pro purchase within 14 days of the day you bought it, without giving a reason.
- Monthly and yearly plans: we refund what you paid, minus the days you had Pro.
- Lifetime Pro: we refund the full amount.
- Free trial: if you cancel during the 7-day trial, you are not charged at all. The 14 days count from the start of the trial.
- Pro ends on that account as soon as the withdrawal is processed.
How to withdraw
- Use Withdraw from contract here. It works without signing in: enter your name, the email address of your Mucast account and the purchase, then confirm. You get an email confirming your withdrawal, with the date and time.
- Or write to info@ioscorner.com with the same details. You may use the EU model withdrawal form, but you don’t have to.
- We refund within 14 days of receiving your withdrawal, to the payment method you used. The refund is paid by Link, Stripe’s company that sold you Pro.
After 14 days
- You can cancel a monthly or yearly plan at any time in Mucast. It stops renewing, and Pro stays on until the end of the period you paid for. Periods that have started are not refunded.
- In the Netherlands: once a yearly plan has renewed after its first year, you can end it at any time with one month’s notice. We then refund the part of the year after the notice period.
- If Mucast does not work as promised, your statutory rights for faulty digital products always apply. Write to us and we will fix it or refund you.
Questions
Write to info@ioscorner.com. See also the terms of use and the privacy policy.